Here they are in no particular order:
1: Salesforce: – Salesforce is one of the most widely used CRM tools which
provide a lot of customization options.  You can know your customers, grow
your business and manage your deals in a more structured way.

2: Nimble: – Nimble helps you to send messages, add events, edit or download the
contact profile directly from the contact’s profile window.
It focuses on social media and proves to be very efficient in this field.

 3: Infusionsoft: – Infusionsoft is dedicated to provide CRM platform to small and
medium sized business. This all-in-one sales and marketing software fulfils the motive
of being organized, attract more customers and grow sales.

4: Rapportive: – Rapportive looks for information on social media sites LinkedIn,
Twitter, etc about the person you are emailing. This can be considered as an add-on for Gmail.

5: WORKetc: – This tool is preferable for persons who are involved in project management.
It provides a software platform to allow a small business to manage its entire operation.

6: CRMAdvocate: – This tool is an outstanding resource for learning. It aimed at
educating sales and marketing teams on best practices in the business that helps you to expand your CRM systems.

7: Solve360:- This tool is a blend of Project management and CRM. If your work requires
constant communication updates with clients and team members, this tools is worth looking at.

8: SugerCRM: – Manage every aspect of relationships and communications with your customers.
This is one of the popular CRM used by biggest companies in the world.

We hope you find these tools of value

Thanks

The TIB Team

It may not be possible for a single person to manage diverse
customer needs single-handedly and this is where Customer
Relationship Management (CRM) software can help you.

Relationship Management (CRM) software

A CRM software can be a simple browser based application
that can help you handle your relationship with your customers
in a highly effective way. Online software is a better bet,
because such software can integrate with popular social
media like Facebook, Twitter, Google+ and then
run online campaigns for your business.

The basic idea of a CRM software is to maintain a list of all your customers
and their messages or issues in one place. As the data is online and
maintained in a structured manner, it is easy to retrieve it.

Complaints and queries do not go unanswered and if configured
properly can give you data related to customer preferences,
sales preferences and the products that sell the most or the least.

Ways in which CRM software can help a small business

• A CRM tool helps you maintain data related to your
  customers, their preferences and their grievances
  in an easily accessible format.
• A CRM tool enables you to maintain healthy relationships
  with you customers and keep them satisfied.

• A CRM tool helps you to track customer preferences
  and use them for effective marketing strategies.
• A CRM tool can help you build target audience,
  marketing strategy and plan sales campaigns.
• Keeping customers happy ensures that your business grows.
  Not only does it help you to get repeated business from
  the same customers, but also build a good reputation.

What to look for while choosing a CRM

Now that you have seen that even if you have a small business,
having a CRM tool can go a long way in growing your business,
here are a few tips for you to look for while investing in a CRM tool.

1. The tool that you choose should be simple to use.
   This will ensure that you and your team members do not
   spend too much time in learning it. Complicated systems
   can put off people from using them.  Opt to use simpler,
   smaller applications even though complicated systems
   can promise the sky to you, but you may
   not need these complicated systems.
2. If you have existing systems, the CRM system that you
   choose should integrate with the existing systems.
3. Study your business processes and ensure that the system
   that you choose works on the same principles and the same
   workflow. Customization may not always be the best solution.
4. Check user licenses and the way data is maintained.
   Also check the reports that can be generated.
   These reports need to be real time and should
   give you effective data analysis.

These are a few tips for you to collect the best CRM
that will be suitable for you. If you need more advise,
our team of experts can help you.

A Video that gives a simple explanation about Customer
Relationship Management or CRM Software.
Customer relationship management is about managing a company’s
interactions with current and future customers.
It entails all aspects of interaction a company has with its customer,
whether it be sales or service related.

A traditional CRM system that consists of bulky
hardware or network infrastructure is becoming
a thing of the past.

Many small businesses are making the switch to
getting their CRM from the cloud, and are
making their life a lot easier by doing so.

It’s important to have a CRM system that can
organize all of your business’s contacts in a clear
and efficient manner, and switching to cloud CRM allows
your business to do that.
With a more efficient means of sharing information
you maximize the impact of your business relationships.

Cost Effective

One of the most influential ways that cloud CRM systems benefit small business owners is in their cost-effectiveness.
Traditional CRM systems can be expensive, so is budget is a concern, cloud CRM might be a better fit for you.

• Instead of writing out a large check to pay for a bulky system upfront, many cloud
  CRM options run on a rental system where your business can make payments on a monthly or annual basis.
• Cloud CRM also lets your business pay for each user who has access to the database.
  This makes it easier to add or remove users to the system, and the sum of the costs per
  individual is often significantly less than the cost of traditional CRM.
• Like any new system or software, there will be costs associated with implementation and setup.
  Be ready to train your staff on how to use the new system,
  or hire a consultant to assist in converting data from you old system.

Environmental Impact

Operating on an internet server made for heavy data-lifting helps save a lot of energy.
Running CRM on an office server can require a huge amount of energy,
which many small businesses might be able to support financially.

Traditional systems also used to require full computers to host only CRM data and applications.
By not having to buy separate computers to house your data, you can cut down dramatically
on the amount of energy required to produce hardware and the computers themselves.
Cloud CRM applications also automatically shut down when they are not being used.

Third party Service Provider

Having your cloud CRM hosted by a third party vendor can save your business the maintenance headache.
The third party host will keep your CRM applications running smoothly in a number of
ways including: installation, integration, testing, maintenance, and manage all application data.

When buying your system from a third party vendor, be sure to assess the provider for information security.
Be clear with your business’s expectations and backup plans, understand how data is stored,
and what expectations are in case of an emergency or loss of data.

Better Accessibility

The thing that really sets apart new cloud CRM software from its traditional roots is that it has a wider range of accessibility.
The only thing that users need to access the database of information is a relatively high-speed internet
connection, which is not a hard thing to find these days.

• If all workers are not in the same office or department, they can still access information.
• Employees can also access the database from the field using their mobile devices.
• If multiple branches of your business operate in the same city, they can
  also have access to the cloud and your CRM database.

If your business is already using a traditional CRM system, then you are likely aware of your business’s CRM needs.
However, you might not know that by implementing cloud software, you’ll have access to all of the same
CRM tools and applications, but in a more efficient and cost effective manner.

Kate Webster writes for lead generation resource, ResourceNation.com.
She focuses on a variety of topics including cloud-based software.